Privacy Policy 🔒

1. Introduction

WeStream ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video streaming platform and related services (the "Service"). Please read this Privacy Policy carefully.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Contact us through our website or support channels
• Subscribe to our services
• Participate in surveys or promotional activities
• Upload content to our platform

This information may include:

• Name and contact information (email address, phone number)
• Company information and job title
• Billing and payment information
• Account credentials and preferences
• Communication records and support requests

2.2 Automatically Collected Information

When you use our Service, we may automatically collect certain information:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Streaming analytics (viewing patterns, video quality metrics)
• Technical logs and performance data
• Cookies and similar tracking technologies

2.3 Content Information

When you upload, stream, or share content through our platform, we may collect metadata associated with that content, including file information, timestamps, and technical specifications necessary for service delivery.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our streaming services
• Processing transactions and managing billing
• Providing customer support and responding to inquiries
• Personalizing your experience and content recommendations
• Analyzing usage patterns to optimize platform performance
• Ensuring security and preventing fraud
• Complying with legal obligations and resolving disputes
• Sending service-related communications and updates

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide specialized services, or perform tasks on our behalf. These third parties have access to your information only to perform specific tasks and are obligated not to disclose or use it for other purposes.

4.2 Business Transfers

If WeStream is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data centers and infrastructure
• Employee training on data protection practices

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to your personal information
• Correction: You may request correction of inaccurate information
• Deletion: You may request deletion of your personal information
• Portability: You may request a copy of your data in a structured format
• Restriction: You may request restriction of processing
• Objection: You may object to certain types of processing

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website performance and usage patterns
• Provide personalized content and recommendations
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards to protect your information.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: